CCIE Voice Advanced Technologies Class Online (IEATC-VO-ONL)

Intended Audience

CCIE Voice Lab candidates who are two or more months away from their CCIE Voice Lab Exam. Because this class does not cover introductory material students are expected to have at least a CCVP level of knowledge and experience with the topics covered (see detailed prerequisites below).

This class will also benefit CCIE candidates who may have attempted the actual CCIE Voice Lab Exam without passing and feel they need to take their knowledge and understanding of Voice topics to the next level before attempting the Lab again.

Instructor

The instructor for this class will be Brian Dennis CCIE #2210 (R&S/ ISP Dial/ Security/ Service Provider). Brian will have completed the CCIE Voice lab prior to teaching the first scheduled IEATC-VO-ONL class which will give him his 5th CCIE. Brian brings years of real world voice experience to the class. As early as 1998 he was working in the field designing, implementing and supporting some of the very first Cisco voice deployments. He has worked for Cisco Systems twice over the past 11 years once as a Voice Development Testing Engineer and also taught some of the early Cisco Voice classes for various learning partners. One of the biggest advantages is that he will be bringing the same highly successful teaching methodology used in our CCIE R&S product line to the new CCIE Voice product line.

Overview

Internetwork Expert's CCIE Voice Advanced Technologies Class Online is a five-day class delivered through our state-of-the-art online classroom. This class uses a hands-on lecture approach that is designed to provide students with a CCIE level of understanding of the technologies covered in the Cisco Systems' CCIE Voice Lab Exam. This class will take your understanding to the next level that is required to obtain the CCIE certification. It delves deep into advanced implementations of Voice topics, as well as advanced interactions that occur when multiple technologies are implemented in tandem. Understanding the topics covered in this class will ensure that students are ready to take the next step in their CCIE preparation, which is completing the CCIE Voice Lab Workbook Volume II (IEWB-VO-VOL2) labs and attending our CCIE Voice 5 Day Bootcamp.

Online Version At-a-Glance

• Course length is five days, Monday - Friday.
• Online class delivered through our state-of-the-art online classroom allows students to attend from any location with a computer and Internet access.
• Included free with purchase is our Investment Protection Program.
• Class starts at 8am Pacific time and typically runs 8+ hours per day.

Class-on-Demand Version At-a-Glance

• Unlimited, 24/7 access to class recordings so you can learn at your own pace.
• Delivered through our state-of-the-art online classroom software allowing students to view the class from any location with a computer and Internet access.
• Included free with purchase is our Investment Protection Program.
• More than 40 hours of content from the instructor you know and trust - Brian Dennis CCIE #2210.
• Always updated for the latest CCIE Lab changes!

Class Topics

Below is a short list of some of the major topic domains covered in the CCIE Voice Advanced Technologies Class. This list is not meant to be exhaustive or all-inclusive, but is a rough guideline as to what topics will be generally covered in the class.

• Voice Network Design
• Call Manager & Call Manager Express
• Voice Gateway and Signaling
• Call Routing
• Voice Codecs
• Call Admission Control
• High Availability
• Media Resource Management
• QoS
• Unity
• IP Call Center
• Directory Services
• Fax

Prerequisites

• At least 2 years hands-on experience with Cisco IP Telephony
• Have passed the CCIE Voice Written Exam
• Have at least a basic understanding of the following technologies/topics covered in Cisco's CCIE Voice Lab Blueprint


• Basic Campus Design
1. DHCP, TFTP
2. Catalyst voice and data VLAN configuration
3. Catalyst VTP configuration


• Call Manager and Call Manager Express Configuration

1. Phone registration
2. Phone configuration


• Voice Gateway and Signaling

1. Analog and digital voice protocols: analog FXS, FXO-M1, T1, E1, PRI, CAS, R2
2. VoIP protocols: H323, MGCP, SCCP, SIP, RAS


• Call Routing

1. CCM route patterns (@ wildcard not tested)
2. CCM route preference and redundancy
3. IOS dial peers
4. Digit manipulation and translation


• Voice CODEC

1. G711ulaw, G711alaw, G729, G723


• Call Admission Control

1. Location-based
2. RAS-based


• High Availability Features

1. SRST
2. AAR


• Media Resource Management

1. Conference bridge software and hardware
2. Transcoder
3. MTP
4. MOH


• QoS Considerations

1. L2/L3 classifications and policing
2. Queuing mechanisms
3. LFI
4. Catalyst switch QoS


• Unified Messaging

1. Unity voicemail integration
2. Unity administration


• CRS/IPCC Express Application

1. Default script configuration and integration
2. Custom script configuration and integration


• Call Manager Voice Applications

1. Any native applications to Call Manager. Examples are extension mobility, attendant console, IPMA


• Supplementary Services


• Directory Services and Integration


• Fax

1. Fax pass-through
2. Fax relay