CCIE Voice Bootcamps

Overview

Travel to any one of our onsite training centers or attend online from the comfort of your home or office, and join our highly certified team of CCIE instructors for 5 or 10 full days of comprehensive CCIE Voice Lab exam training. These bootcamps will help candidates who are near to their CCIE lab dates to refine and consolidate their technical knowledge into an organized and effective strategy for passing their CCIE lab exam, as well as provide real-world practical knowledge that will carry on past the CCIE lab and into everyday application after becoming a CCIE!

Internetwork Expert's CCIE Voice Bootcamp is a five-day or ten-day live Instructor-Led class. This class is part lecture part hands-on, and focuses both on developing a structured approach to CCIE Lab strategy and advanced hands-on scenarios. The 10-Day version includes three full-scale mock lab scenarios that will be completed during class and gone over by the instructor.

During the first week of the class (5-Day Bootcamp) students will be provided with advanced technology focused scenarios not found in any of our other product lines. On these days students will spend half the time live on the equipment configuring these scenarios, and the other half with the instructors walking through the configurations and answering any technology specific questions.

For the second week (10-Day Bootcamp Only), students will work on unique full-scale 8-hour CCIE Voice mock lab scenarios to configure. The following day this scenario will be reviewed step-by-step with the instructor and detailed explanation will be provided about the technologies/topics covered, interpretations of the questions, and common mistakes the students have made with relation to each task.

Intended Audience

Both classes are designed for CCIE Voice Lab candidates who are within the last months before their Lab Exam. Because this class does not cover introductory material students are expected to have complete our CCIE Voice Lab Workbook Volume I and went through at least three full-scale labs from our CCIE Voice Lab Workbook Volume II. To get the most of our classes, please, make sure you meet these requirements!

This class will also benefit CCIE candidates who have attempted the actual CCIE Voice Lab Exam without passing and feel they need to take their knowledge and understanding of Voice technologies/topics to the next level before attempting the Lab again.

Learning Outcomes

The goal of this bootcamp is for students to get fully prepared to take and PASS their CCIE lab exam. While ultimate success is up to each individual, our instructors will ensure that every participant has the tools and information they'll need to be successful.

This class will also benefit CCIE candidates who may have attempted the actual CCIE Lab Exam without passing and feel they need to learn a more advanced and structured approach to CCIE Lab strategy. Candidates can greatly enhance their knowledge and understanding of such advanced topics as Globalized Call Routing, Unified Call Center, Gatekeeper call-routing and many others.

Instructors

The class is designed and delivered by a team of highly-skilled and industry recognized CCIE instructors, each having many years of in-production and training experience. In short, our instructor names speak for themselves!

Investment Protection Program:

Included FREE with your purchase is our Investment Protection Program, which guarantees that we'll allow you to re-attend this course for FREE at any time after your first class; whether you feel you need a "refresher course" right before you take your lab, or if you do not pass on your first try and need to re-take the bootcamp before attempting the lab again.

At-a-Glance

• 5 Day version is run from Monday - Friday
• 10 Day version is run from Monday through the following Friday
• The 10 Day version contains three additional full scale mock lab scenarios
• Classes start at 9am local time and typically run 11+ hours per day
• Included free with purchase is our Investment Protection Program
• Each student is ensured individual instructor time and access to their own rack of voice gear. No other Bootcamp gives you access to this much voice gear!

Bootcamp Outline

The materials used in this class are written around Cisco's CCIE Voice Lab Blueprint. During the class students will be provided with advanced, technology-focused scenarios not found in any of our other product lines. Students will spend half of their time during these days working LIVE on the equipment configuring these scenarios and the other half with the instructors walking through the configurations as well as answering any technology specific questions. The five-day class covers the following topics:

• Lab Strategy
• Analyzing the Scenario
• Reading the topology and addressing
• Time and Task Management
• Core Knowledge (OEQ) Strategy
• Verification and Troubleshooting Strategy
• Network Infrastructure
• Vlans & Trunking
• DHCP
• NTP
• DNS
• Troubleshooting
• Quality of Service (QoS)
• LAN QoS
• QAN QoS
• Voice specific configurations (Dial Peers, Signaling, etc)
• Troubleshooting
• CUCME/CUE
• SCCP and SIP
• Dial Peers, Call Routing, COR
• Globalized/Localized Routing
• Translation Rules/Number Manipulations
• B-ACD Scripting
• Advanced Features/Services
• CUE Integration
• CUE Management GUI and CLI
• Troubleshooting
• CUCM
• Initialization & Registration
• Gateways/Trunks/Gatekeepers
• Services/Features/Applications
• Basic Call Routing: COS, COR, Time based routing
• Globalized/Localized Routing
• Mobility
• Troubleshooting
• High Availability
• Basic SRST
• Advanced SRST
• Automated Alternate Routing (AAR)
• Troubleshooting
• Voicemail (Cisco Unity Connections)
• Integration: SCCP and SIP
• Users, Settings, Features
• Call routing, call handlers, scheduling
• Troubleshooting
• Cisco Unified Contact Center Express (CUCCX)
• Integration
• Scripting
• Troubleshooting
• Presence
• Integration
• Desk Phone Control
• Soft Phone Integration
• Voicemail Integration
• Messaging
• CUCM Presence
• Advanced Features
• Troubleshooting

Course Flow

The table below summarizes the 5-Day Bootcamp course flow.

	Monday	Tuesday	Wednesday	Thursday	Friday
am	Intro & Lab Strategy, Network Infrastructure	CUCME and CUE	CUCM	CUCM, High Availability	CUCCX
Lunch
pm	QoS, CUCME and CUE	CUCME & CUE	CUCM	Unity Connections	Presence
Note: the actual course flow may vary from class to class

Bootcamp Overview

The 10-Day Bootcamp consist of two weeks and is a combination of a 5-Day Bootcamp and a Mock Lab Workshop. During the first week, students will be provided with advanced, technology-focused scenarios not found in any of our other product lines. Students will spend time working on LIVE equipment and mastering the individual technologies. During the second part of the bootcamp, students will be presented with three unique, graded, full-scale labs, similar to the real CCIE Voice Lab exam. After completing every lab and getting their score reports, the instructor will present detailed lab breakdowns and analysis, providing students with detailed feedback. The first week of the 10-Day Bootcamp covers the following topics:

Week 1 Outline

• Lab Strategy
• Analyzing the Scenario
• Reading the topology and addressing
• Time and Task Management
• Core Knowledge (OEQ) Strategy
• Verification and Troubleshooting Strategy
• Network Infrastructure
• Vlans & Trunking
• DHCP
• NTP
• DNS
• Troubleshooting
• Quality of Service (QoS)
• LAN QoS
• QAN QoS
• Voice specific configurations (Dial Peers, Signaling, etc)
• Troubleshooting
• CUCME/CUE
• SCCP and SIP
• Dial Peers, Call Routing, COR
• Globalized/Localized Routing
• Translation Rules/Number Manipulations
• B-ACD Scripting
• Advanced Features/Services
• CUE Integration
• CUE Management GUI and CLI
• Troubleshooting
• CUCM
• Initialization & Registration
• Gateways/Trunks/Gatekeepers
• Services/Features/Applications
• Basic Call Routing: COS, COR, Time based routing
• Globalized/Localized Routing
• Mobility
• Troubleshooting
• High Availability
• Basic SRST
• Advanced SRST
• Automated Alternate Routing (AAR)
• Troubleshooting
• Voicemail (Cisco Unity Connections)
• Integration: SCCP and SIP
• Users, Settings, Features
• Call routing, call handlers, scheduling
• Troubleshooting
• Cisco Unified Contact Center Express (CUCCX)
• Integration
• Scripting
• Troubleshooting
• Presence
• Integration
• Desk Phone Control
• Soft Phone Integration
• Voicemail Integration
• Messaging
• CUCM Presence
• Advanced Features
• Troubleshooting

Week 1 Flow

The table below summarizes the 5-Day Bootcamp course flow.

	Monday	Tuesday	Wednesday	Thursday	Friday
am	Intro & Lab Strategy, Network Infrastructure	CUCME and CUE	CUCM	CUCM & High Availability	CUCCX
Lunch
pm	QoS, CUCME and CUE	CUCME & CUE	CUCM	Unity Connections	Presence
Note: the actual course flow may vary from class to class

Week 2 Outline

During the second week, the students must complete three challenging full-scale CCIE labs similar to the real lab exam. Every lab will have the Core Knowledge and the Configuration section. Students are expected to complete every lab in 8 hours with 30 minutes allocated for the Core Knowledge section, and 7.5 hours allocated for Configuration; however, they are provided an additional 30 minutes for a lunch-break. After completion our CCIE instructors manually grade the exams, allowing for intelligent feedback and precise marking.

The following day students are provided with a score report from the previous day's lab that includes detailed feedback about the student's performance. The instructor and the entire class then review the mock exam step-by-step. The instructor provides a detailed explanation of the technologies covered, interpretations of the questions, and common mistakes that were made by students with relation to each topic.

Monday and Tuesday, students will be provided with two unique Mock Lab Exams. The instructor will then spend all of Wednesday going over these exams, in-depth, with all the students. The instructor will cover any weak areas that students had in the exams, clarify questions and running through the solutions in a broken-down, step-by-step format. This process will then be repeated over Thursday with one more unique Mock Lab and another final day of follow-up and review on Friday.

Friday's class includes a breakdown session of Thursday's lab, plus an extended lecture of the week in review. In addition to this, the instructors will review the student score reports for the entire week and give recommendations on readiness to take and pass the CCIE Lab Exam, along with suggestions of what topics to focus on during further preparation.

Mock Lab Structure

The following is the logical structure of every Mock Lab. There are multiple tasks per section, which is the same format you will find in the real CCIE Voice exam. Every lab is accompanied by a four-question Core Knowledge section, which is worth 21 points. The configuration section is worth 79 points, just like the real lab, with the passing score of 59 points. Keep in mind that you need to answer three out of four Core Knowledge questions in addition to scoring no less that 59 points in the Configuration section to PASS a given Mock Lab.

• Core Knowledge - 4 Questions
• Infrastructure Configuration
• Station Devices
• Trunks & Gateways
• Call Routing
• CAC & Codecs
• Media Resources
• Applications & Services
• High Availability
• QoS
• Voice Mail
• CUCCX
• Presence

Week 2 Flow

The table below summarizes the 5-Day Bootcamp course flow.

	Monday	Tuesday	Wednesday	Thursday	Friday
am	Mock Lab 1	Mock Lab 2	ML 1 & 2 Review	Mock Lab 3	ML 3 Review
Lunch
pm	Mock Lab 1	Mock Lab 2	ML 1 & 2 Review	Mock Lab 3	ML 3 Review, Wrap up
Note: the actual course flow may vary from class to class

Voice Rack Hardware

Our voice hardware specification is built around Cisco's published CCIE Voice hardware specification. During the class, you will be provided with a set of SIX hardware Cisco IP Phones to setup and test your configurations!

Click the following link "INE's CCIE Voice v3 Rack Rental Topology" to review our topology diagram. Refer to the information below for the hardware configuration details:

HQ Site

1. Cisco 3725 with VWIC-2MFT-T1, 2xPVDM2-16
2. Cisco Catalyst 3560
3. CUCM version 7 - Publisher and Subscriber
4. Unity Connections version 7
5. Contact Center Express version 7
6. Unified Presence
7. Three IP Phones

BR1 Site

1. Cisco 2811 with VWIC-2MFT-T1, HWIC-4ESW, PVDM2-16
2. Two IP Phones
3. Ethernet switch is integrated into the router

BR2 Site

1. Cisco 2811 with VWIC-2MFT-E1, PVDM2-16, AIM-CUE
2. Cisco Catalyst 3550 Inline Power
3. Two IP Phones

PSTN Router

1. Cisco 2811 with 3xVWIC-2MFT-T1s, VWIC-2MFT-E, PVDM-32
2. ISDN PRI connections to every site
3. Channelized T1/E1 for Data Connections
4. One IP Phone (PSTN)

Notice that this is the same hardware specification and topology that we use through our CCIE Voice Lab Workbook Volume I and Volume II. This unification allows for seamless use of all our products and maximizes the end-user experience.